You can now create an account, view past consultations on Quebec's Clic Sante health portal
The Clic Santé appointment booking portal in Quebec, which was used during the COVID-19 vaccination campaign, has expanded its functions in recent weeks.
It's now possible to create an account to make appointments, manage those of the entire family and view consultation history.
The company behind Clic Santé, Trimoz Technologies, announced the account function on Wednesday. A few hundred thousand Quebecers have already taken advantage.
While the goal is to facilitate the fall vaccination campaigns for COVID-19 and the flu, the portal can also be used to book other health-care services such as blood tests, pharmacy consultations or pediatric clinic appointments.
Stéphane Lajoie, president of Trimoz Technologies, believes the portal could one day apply to bookings with all health professionals.
With 7.1 million unique users already using Clic Santé, and a capacity to manage 400,000 appointments in a day, Lajoie believes the portal is quite robust and, above all, that it meets the government's cyber security requirements.
"It's valuable for the health ministry because people decide themselves to make their appointments. It relieves the pressure on the telephone services and we recover time in the health network," said Lajoie, noting that this new functionality results from a ministerial request.
Lajoie also wants to improve the customer experience on the portal. He's thinking particularly of families, who can manage their children's appointments from the same account, and family carers.
"The challenge we have before us now is to maintain the quality of the customer experience on the Clic Santé website, because the population has definitely adopted it, and to live up to these expectations by offering a maximum number of services," he added.
Lajoie also believes that with digital technology, it will be easier to "decompartmentalize health professions" and "offer alternatives when X professional is not available."
Some 60,000 people in the health network have been trained to use Clic Santé, he said.
The president's goal is for 50 per cent of users to have a Clic Santé account within a few months.
This report was first published in French by The Canadian Press on July 6, 2022.
CTVNews.ca Top Stories
Expert warns of food consumption habits amid rising prices
A new survey by Dalhousie University's Agri-Food Analytics Lab asked Canadians about their food consumption habits amid rising prices.
Documents reveal Ottawa's efforts to get Loblaw, Walmart on board with grocery code
It was evident to the federal government as early as last fall that Loblaw and Walmart might be holdouts to the grocery code of conduct, jeopardizing the project's success.
opinion The special relationship between King Charles and the Princess of Wales
Royal commentator Afua Hagan writes that when King Charles recently admitted Catherine to the Order of the Companions of Honour, it not only made history, but it reinforced the strong bond between the King and his beloved daughter-in-law.
Charlie Woods, son of Tiger, shoots 81 in U.S. Open qualifier
Charlie Woods failed to advance in a U.S. Open local qualifying event Thursday, shooting a 9-over 81 at Legacy Golf & Tennis Club.
Improve balance and build core strength with this exercise
When it comes to cardiovascular fitness, you may tend to focus on activities that move you forward, such as walking, running and cycling.
'I just want to be safe': Ukrainian man in Canada faces limbo amid consular freeze
A recent decision to restrict consular services for fighting-aged Ukrainian men has made a Ukrainian man in Canada feel less certain of his next steps — and worried he could be pulled back to the war.
B.C. tenants evicted for landlord's use after refusing large rent increase to take over neighbouring suite
Ashley Dickey and her mother rented part of the same Coquitlam duplex in three different decades under three different landlords.
Mountain guide dies after falling into a crevasse in Banff National Park
A man who fell into a crevasse while leading a backcountry ski group deep in the Canadian Rockies has died.
$70M Lotto Max winners kept prize a secret from family for 2 months
During a special winner celebration near their hometown, Doug and Enid shared the story of how they discovered they were holding a Lotto Max ticket worth $70 million and how they kept this huge secret for so long.