Independent probe into Montreal's Lakeshore hospital ER includes 135 recommendations
A report into problems plaguing a suburban Montreal hospital emergency room makes 135 recommendations for improving the situation, chief among them accelerating the building of a replacement for the aging critical care unit.
The report into the Lakeshore General Hospital was ordered by Health Minister Christian Dube in February after a series of articles published in the Montreal Gazette about six deaths since 2019 that health-care workers had described as preventable.
The independent report released today was prepared by Francine Dupuis, a retired executive at one of Montreal's regional health boards.
Her mandate was to identify ways to improve the Pointe Claire, Que., emergency room and she met with 70 people at all levels of the hospital's management and staff.
The recommendations are divided into main themes that include better communication, decentralizing tasks and quality assurance, but the report adds that without renovations to the current, aging facilities, other "unfortunate events" are likely to occur.
Dupuis described an emergency room that had seen bad habits "crystallized," where communication problems resulted in an inability to bring about changes already recommended.
She writes that a toxic work environment existed in the unit, highlighted by tensions between various groups of employees and management and a practice of blaming each other.
This report by The Canadian Press was first published on June 1, 2023.
- The Canadian Press health content receives funding through a partnership with the Canadian Medical Association. The Canadian Press is solely responsible for editorial choices.
CTVNews.ca Top Stories
From outer space? Sask. farmers baffled after discovering strange wreckage in field
A family of fifth generation farmers from Ituna, Sask. are trying to find answers after discovering several strange objects lying on their land.
Broadcaster and commentator Rex Murphy dead at 77: National Post
The National Post is reporting that Rex Murphy, the pundit and columnist who hosted a national call-in radio show for decades, has died.
Pearson gold heist suspect arrested after flying into Toronto from India
Another suspect is in custody in connection with the gold heist at Toronto Pearson International Airport last year, police say.
Millions of cyberattacks per hour as B.C. government investigates multiple breaches
Careful attention to government statements and legislation is required to get a handle on the level of risk British Columbians’ information is under, as investigators probe multiple breaches under a continued barrage of attacks.
Ontario family receives massive hospital bill as part of LTC law, refuses to pay
A southwestern Ontario woman has received an $8,400 bill from a hospital in Windsor, Ont., after she refused to put her mother in a nursing home she hated -- and she says she has no intention of paying it.
Debate on abortion rights erupts on Parliament Hill, Poilievre vows he won't legislate
A Conservative government led by Pierre Poilievre would not legislate on, nor use the notwithstanding clause, on abortion, his office says, as anti-abortion protesters gather on Parliament Hill.
Justin and Hailey Bieber are expecting their first child together
Hailey and Justin Bieber are going to be parents. The couple announced the news on Thursday on Instagram, both sharing a video that showcases Hailey Bieber's growing belly.
Here are the ultraprocessed foods you most need to avoid, according to a 30-year study
Studies have shown that ultraprocessed foods can have a detrimental impact on health. But 30 years of research show they don’t all have the same impact.
New 'Lord of the Rings' film coming in 2026
The Oscar-winning team behind the nearly US$6 billion blockbuster 'Lord of the Rings' and 'The Hobbit' trilogies is reuniting to produce two new films.