Parents with sick kids experiencing long delays on Info-sante 811 phone line
As respiratory viruses spread in children during cold and flu season, it's not just the emergency rooms in pediatric hospitals that are overwhelmed.
The pediatric 811 phone line is, too, with some parents waiting up to two hours to speak to a nurse.
The average wait time Wednesday was about 35 minutes, but in some cases, especially in the evenings, the wait time could much longer.
The phone line was put into place to help avoid unnecessary visits to the ER, with nurses giving advice over the phone.
CTV News spoke to one mother whose daughter has severe asthma. She said she called 811 last week and waited at least an hour.
Watch the video above for the full report from CTV News Montreal's Amanada Kline.
CTVNews.ca Top Stories
BREAKING | PM Trudeau presents premiers $196B health-care funding deal, including $46B in new funding
The federal government is pledging to increase health funding to Canada's provinces and territories by $196.1 billion over the next 10 years, in a long-awaited deal aimed at addressing Canada's crumbling health-care systems with $46.2 billion in new funding.

Newborn, toddler saved from rubble in quake-hit Syrian town
Residents digging through a collapsed building in a northwest Syrian town discovered a crying infant whose mother appears to have given birth to her while buried underneath the rubble from this week's devastating earthquake, relatives and a doctor said Tuesday.
BREAKING | B.C. to make National Day for Truth and Reconciliation a paid statutory holiday
The British Columbia government has introduced legislation to make Sept. 30 a paid statutory holiday marking the National Day for Truth and Reconciliation.
Canadians now expect to need $1.7M in order to retire: BMO survey
Canadians now believe they need $1.7 million in savings in order to retire, a 20 per cent increase from 2020, according to a new BMO survey. The eye-watering figure is the largest sum since BMO first started surveying Canadians about their retirement expectations 13 years ago.
3 men missing after canceled rap gig were fatally shot
Three men who disappeared after planning to rap at a Detroit party were killed by multiple gunshots, police said Tuesday, five days after their bodies were found in a vacant, rat-infested building.
U.S. actor facing sex charges in Nevada also facing charge in B.C.
A former actor in the movie 'Dances With Wolves' who is facing eight sex-related charges in Nevada is also facing a charge in British Columbia.
Germany, Denmark, Netherlands pledge Ukraine Leopard 1 tanks
Germany, Denmark and the Netherlands announced Tuesday that they plan to provide Ukraine with at least 100 refurbished Leopard 1 battle tanks, a pledge that comes as Kyiv anticipates a new Russian offensive around the anniversary of its invasion.
Dog named Kujo likely to 'kill or injure,' B.C. court rules in euthanasia decision
A dog named Kujo will be euthanized after a B.C. judge determined the animal is "likely to kill or injure" if released from the pound.
Big tech job cuts keep coming; Zoom latest to trim headcount
Zoom is cutting about 1,300 jobs, or approximately 15% of its workforce. CEO Eric Yuan said in a blog post Tuesday that the company ramped up staffing during the COVID-19 pandemic, when businesses became increasingly reliant on its service as people worked from home. Yuan said Zoom grew three times in size within 24 months to manage demand.