You can now create an account, view past consultations on Quebec's Clic Sante health portal
The Clic Santé appointment booking portal in Quebec, which was used during the COVID-19 vaccination campaign, has expanded its functions in recent weeks.
It's now possible to create an account to make appointments, manage those of the entire family and view consultation history.
The company behind Clic Santé, Trimoz Technologies, announced the account function on Wednesday. A few hundred thousand Quebecers have already taken advantage.
While the goal is to facilitate the fall vaccination campaigns for COVID-19 and the flu, the portal can also be used to book other health-care services such as blood tests, pharmacy consultations or pediatric clinic appointments.
Stéphane Lajoie, president of Trimoz Technologies, believes the portal could one day apply to bookings with all health professionals.
With 7.1 million unique users already using Clic Santé, and a capacity to manage 400,000 appointments in a day, Lajoie believes the portal is quite robust and, above all, that it meets the government's cyber security requirements.
"It's valuable for the health ministry because people decide themselves to make their appointments. It relieves the pressure on the telephone services and we recover time in the health network," said Lajoie, noting that this new functionality results from a ministerial request.
Lajoie also wants to improve the customer experience on the portal. He's thinking particularly of families, who can manage their children's appointments from the same account, and family carers.
"The challenge we have before us now is to maintain the quality of the customer experience on the Clic Santé website, because the population has definitely adopted it, and to live up to these expectations by offering a maximum number of services," he added.
Lajoie also believes that with digital technology, it will be easier to "decompartmentalize health professions" and "offer alternatives when X professional is not available."
Some 60,000 people in the health network have been trained to use Clic Santé, he said.
The president's goal is for 50 per cent of users to have a Clic Santé account within a few months.
This report was first published in French by The Canadian Press on July 6, 2022.
CTVNews.ca Top Stories
India's foreign minister reacts to murder charges, claims Canada welcomes criminals
India's Foreign Affairs Minister accused Canada of welcoming criminals from his country in response to the RCMP's recent arrests in a homicide that has roiled tensions between the two countries.
15-year-old boy stabbed in Ottawa on Thursday dies
A 15-year old boy who was critically injured after a stabbing in Nepean on Thursday has died of his injuries, Ottawa's English public school board said Sunday.
Dash cam catches moment suspected drunk driver hits parked car, sends it careening into North Shore flower shop
Police say it’s fortunate no one was injured or killed in a collision at North Vancouver’s Park and Tilford shopping centre Saturday evening that sent one vehicle careening into a flower shop and another into a set of concrete barriers outside a Winners store.
Actor Bernard Hill, of 'Titanic' and 'Lord of the Rings,' has died at 79
Actor Bernard Hill, who delivered a rousing cry before leading his people into battle in 'The Lord of the Rings: The Return of the King' and went down with the ship as the captain in 'Titanic,' has died.
'A tiny city:' Pro-Palestinian campus protesters organize for another week
Pro-Palestinian activists have set up tents at universities in Toronto, Ottawa, Vancouver and Montreal, following a wave of similar protests at campuses in the United States linked to the Israel-Hamas war.
Lawsuit against Meta asks if Facebook users have right to control their feeds using external tools
Do social media users have the right to control what they see — or don't see — on their feeds?
A Holocaust survivor will mark that history differently after the horrors of Oct. 7
This year's Holocaust Remembrance Day, which begins on Sunday evening in Israel, carries a heavier weight than usual for many Jews around the world.
Princess Anne lays wreath at Battle of Atlantic ceremony; honours late Queen
Princess Anne saluted Canadian veterans and current forces members and honoured her late mother during separate ceremonies Sunday in Victoria as she wrapped up a three-day British Columbia West Coast royal visit.
El Nino weakening doesn't mean cooler temperatures this summer, forecasters say
As Canadians brace themselves for summer temperatures, forecasters say a weakening El Nino cycle doesn’t mean relief from the heat.