New bill regulating cell phone contracts
Quebec City says it has heard consumer complaints about cell phone contracts, and has drawn up plans to do something about it.
Quebec justice minister Kathleen Weil introduced a bill Tuesday imposing contract regulations on the cell phone industry.
The bills says:
- three year cell phone contracts are too long
- contracts are to be standardized to allow consumers to compare plans and companies
- contracts have to be understandable, and give the consumer the full total of all he services he or she is signing up for
- it will be easier to get out of a contract that no longer works for the consumer
- companies will have to get written permission to extend a user's contract.
Gift cards are also covered under the bill. Expiry dates on gift vouchers would be disallowed.
Extended warranties are also targeted: merchants selling warranties will have to tell consumers what the manufacturer's warranty already covers.
The bill will not be law until the fall.