Rough week for riders on Montreal's REM, but train operator says improvements are en route
It was another bad week for the REM and its riders after the train had several delays and breakdowns last week but on Monday there was a promise for an improvement.
In four days, it had four service breakdowns. The head of the Caisse de Depot Infra, the train's developer, was on 98.5 this morning to answer some complaints.
CEO Jean-Marc Arbaud says he's aware of the inconveniences this causes to users.
The latest slowdown was on Saturday, but Arbaud says that was caused by emergency de-icing on the Champlain bridge and it's not the REM's fault.
In a statement, Quebec Transport Minister Geneviève Guilbault says she is working with the REM and Montreal's regional transit authority.
"The problems encountered in the last six months must be taken seriously and users must be well informed," the statement read. "It is imperative that the system improves."
At the Panama station, users say they have dealt with slowdowns but the REMis a better alternative to taking a bus.
Passengers who spoke to CTV News said they've experienced delays on the train but overall, it has been a reliable mode of transport. However, the replacement bus service that is used during a service issue hasn't always been convenient, they said.
CDPQ Infra says things need to improve, including response times when there are delays. Arbaud told the radio station that this will happen in the coming weeks.
CTVNews.ca Top Stories
BREAKING Shooting outside of Drake's Bridle Path mansion, 1 person seriously injured: source
Toronto police are investigating a shooting that took place outside of Drake’s Bridle Path mansion early Tuesday morning, a source tells CP24.
King Charles too busy to see son Prince Harry during U.K. trip
Prince Harry will not be seeing his father King Charles during his current visit to Britain as the monarch will be too busy, Harry's spokesperson said on Tuesday.
Your body needs these three forms of movement every week
Movement is movement, right? Not exactly. Here’s what your body is looking for in addition to your morning walk or yoga session, according to experts.
'It looked so legit': Ontario man pays $7,700 for luxury villa found on Booking.com, but the listing was fake
An Ontario man says he paid more than $7,700 for a luxury villa he found on a popular travel website -- but the listing was fake.
Canadian cadets rock mullets and place second at U.S. military competition
Sporting mullets, Canadian Armed Forces officer cadets placed second in an annual military skills competition in the U.S.
The Met Gala was in full bloom with Zendaya, Jennifer Lopez, Mindy Kaling among the standout stars
The Met Gala and its fashionista A-listers on Monday included Jennifer Lopez, Zendaya and a parade of others in a swirl of flora and fauna looks on a green-tinged carpet lined by live foliage.
Quebec to limit sperm donations per donor after 3 men from same family father hundreds of children
Quebec is looking at tightening the regulations around sperm donation in the province following the release of a documentary that revealed three men from the same family fathered hundreds of children.
How to overcome 'savings guilt' when you're living paycheque to paycheque
As the higher cost of living continues to squeeze household budgets, many Canadians find they have even less left over at the end of every month to squirrel away for the future.
There's actually no such thing as vegetables. Here's why you should eat them anyway
The rumours are true: Vegetables aren't real — that is, in botany, anyway. While the term fruit is recognized botanically as anything that contains a seed or seeds, vegetable is actually a broad umbrella term.