Parents with sick kids experiencing long delays on Info-sante 811 phone line
As respiratory viruses spread in children during cold and flu season, it's not just the emergency rooms in pediatric hospitals that are overwhelmed.
The pediatric 811 phone line is, too, with some parents waiting up to two hours to speak to a nurse.
The average wait time Wednesday was about 35 minutes, but in some cases, especially in the evenings, the wait time could much longer.
The phone line was put into place to help avoid unnecessary visits to the ER, with nurses giving advice over the phone.
CTV News spoke to one mother whose daughter has severe asthma. She said she called 811 last week and waited at least an hour.
Watch the video above for the full report from CTV News Montreal's Amanada Kline.
CTVNews.ca Top Stories
Defence minister says Canada supports U.S. downing of Chinese balloon
The federal defence Minister says Canada 'unequivocally supports' the United States government's decision to shoot down a high-altitude surveillance balloon that was suspected of spying for China, noting the balloon violated Canadian airspace.
U.S. downs Chinese balloon, drawing a threat from China
The U.S. military on Saturday shot down a suspected Chinese spy balloon off the Carolina coast after it traversed sensitive military sites across North America. China insisted the flyover was an accident involving a civilian aircraft and threatened repercussions.
Former Israeli PM: Putin promised not to kill Zelenskyy
A former Israeli prime minister who served briefly as a mediator at the start of Russia's war with Ukraine says he drew a promise from the Russian president not to kill his Ukrainian counterpart.
New study highlights increasing prevalence of muscle dysmorphia among Canadian boys, young men
Canadian researchers are drawing attention to the increasing prevalence of 'a pathological pursuit of muscularity' among Canadian boys and young men, with a new study that found one in four were at risk of developing what's known as muscle dysmorphia.
Justice minister open to amending bail laws, OPP commissioner says change 'needed now'
Justice Minister and Attorney General David Lametti says he is open to amending bail laws, which have come under increased scrutiny following the shooting death of an Ontario Provincial Police officer.
China says it strongly opposes U.S. move to shoot down balloon
China's foreign ministry said on Sunday that it expressed strong dissatisfaction and opposition towards the United States' use of force to attack its airship.
Poor oral health could affect the brain later in life: early study
An early study has shown keeping your gums and teeth healthy may have added benefits for your brain health.
'It's devastating': Homeless Canadians at risk as Eastern Canada endures extreme cold, advocates say
As the majority of Eastern Canada stays indoors during an extreme cold weather alert, homeless shelters are struggling to keep up with the demand from unhoused people as temperatures continue to drop.
Extreme cold can bring frostbite and hypothermia. Here are the symptoms to watch for
Canadians will continue to bundle up in the country's east this weekend as a recent bout of extreme cold persists in much of Quebec and the Atlantic provinces. CTVNews.ca looks at the signs and symptoms for frostbite and hypothermia to watch for if exposed to extreme cold.
Toronto
-
Metrolinx begins to clear trees at Osgoode Hall, agrees to 'pause work' ahead of hearing on their removal
A spokesperson for the Law Society of Ontario (LSO) says Metrolinx began cutting down historic trees at Osgoode Hall in Toronto on Saturday before the Ontario Superior Court could hear an injunction to prevent their clearing.
-
Marit Stiles officially confirmed as Ontario NDP leader by majority vote
Marit Stiles officially became the new leader of the Ontario NDP on Saturday after a majority of party members voted in favour of the lone candidate.
-
Police investigating after two people found dead in Bowmanville, Ont.
Police in Durham Region are investigating after two people were found dead in Bowmanville.
Atlantic
-
Frigid temperatures cause burst pipes, vehicle collisions, and power outages across Maritimes
Extreme cold warnings were in effect for the Maritimes Saturday, with feel-like temperatures hitting between -40C and -50C.
-
Nova Scotia Premier revives campaign promise to fix health care at party AGM
Nova Scotia Premier Tim Houston is reassuring his party faithful that he still intends to fix the province's health-care system at whatever cost it takes.
-
P.E.I. health authority raises concerns about new medical school
A new medical school at the University of Prince Edward Island is set to start training its first class in fall 2024. But the nagging question is, with ongoing doctor shortages on the island, who’s going to teach?
London
-
Londoners celebrate Black History Month with opening ceremony
The opening celebration of Black History Month was held at the Museum London on Saturday afternoon.
-
Three-vehicle crash sends two children to hospital with serious injuries
Two children have been taken to hospital with life-threatening injuries following a three-vehicle crash Saturday morning.
-
London police seize multiple weapons, drugs during arrest
London police seized nine handguns, cash and drugs during the arrest of a wanted man Thursday afternoon.
Northern Ontario
-
Suspect in Manitoulin Island assault at large, police seek witnesses and video footage
The suspect in an assault in M’Chigeeng First Nation on Manitoulin Island Thursday is still at large and police are seeking witnesses or video footage in hopes of finding him.
-
W5 Investigates
W5 Investigates | Daniel Jolivet insists he's not a murderer and says he has proof
Convicted murderer Daniel Jolivet, in prison for the past 30 years, has maintained his innocence since the day he was arrested. W5 reviews the evidence he painstakingly assembled while behind bars. W5's documentary 'Buried Evidence' airs Saturday at 7 p.m. on CTV.
-
Bon Soo revellers take on the Polar Rush
After a very cold – but well-attended – opening night on Friday, Bon Soo 2023 was in full swing Saturday.
Calgary
-
'Intense' Dover townhouse fire sends 3 to hospital
Three people are in stable condition in hospital after a two-storey Calgary townhouse caught fire on Saturday morning.
-
Suspect in show home sexual assault identified
Calgary police have identified a man they believe is connected to the sexual assault of a show home employee in Alpine Park.
-
Indigenous, Chinese-Canadian communities celebrate Lunar New Year at Club 88 event
Chinese New Year celebrations continued in Calgary's Chinatown district Friday night.
Kitchener
-
Kitchener man recounts car theft while cleaning out vehicle
Waterloo regional police are investigating a car theft they say happened while the owner was vacuuming out their vehicle.
-
Airlift needed after serious crash in North Perth
One person has been airlifted from the scene of a serious crash in North Perth.
-
'Force the premier to keep his promise': Calls to end Bill 23 at rally in Cambridge
Demonstrators in Cambridge are hoping greenbelt and conservation lands can be protected from new home development.
Vancouver
-
'He was a special guy': Musqueam First Nation holds celebration of life for Gino Odjick
Hundreds gathered at the Musqueam Cultural Centre Saturday to honour the life of former Vancouver Canuck Gino Odjick.
-
Wanted Victoria man arrested in U.S. after Coast Guard rescue, bizarre fish incident at 'Goonies' house
A man wanted in Victoria, B.C., is now in custody in the U.S. after a bizarre series of events, including a dramatic ocean rescue by the Coast Guard and the placing of a dead fish at the house made famous by the 1985 film "The Goonies."
-
Woman fined $50K for unlicensed property management in Vancouver
B.C.'s real estate services regulator has suspended a woman from the industry for 30 days and imposed $50,000 in penalties for her misconduct in managing a rental agreement for a client.
Edmonton
-
'I was begging the man to help': Off-leash dog attacks German shepherd in northeast Edmonton
A dog required emergency surgery after what its owner described as a vicious attack Friday evening in northeast Edmonton.
-
Closure of The Station on Jasper a devastating blow to local musicians
Musicians and live music supporters are mourning the loss of another Edmonton concert venue.
-
One killed in police confrontation at Cold Lake First Nation
A 45-year-old man was killed in a 'confrontation' with RCMP officers responding to a firearms complaint Saturday morning at a northeast Alberta First Nation.
Windsor
-
Windsor fighter aims to inspire during his quest for gold
“I'm really excited to get in there tonight and prove myself,” said Jayden Trudell who is in Brampton trying to become a national boxing champion.
-
Local comedian hopes documentary can showcase Windsor’s stand-up scene
A local stand-up comedian is planning to premier a documentary this year that will put Windsor’s comedy community centre stage.
-
Windsor police continue search for missing teen
Windsor police are renewing calls for anyone who may know the whereabouts of a 19-year-old woman who has been missing for nearly a month.
Regina
-
'Thank you to all Canadians': Ukrainians in Sask. show appreciation by donating blood
A group who fled to Canada due to the war in Ukraine are showing their appreciation by donating the gift of life at Canadian Blood Services in Regina.
-
Igloos, ice bars, and hiking; Frost Festival kicks off 2023 with new events
Above seasonal temperatures with snow squalls did not slow down the first day of Regina's Frost Festival.
-
Man assaulted with 'glass object' in Regina’s downtown: Police
A man is facing an assault charge after striking another man with a glass object early Saturday morning.
Ottawa
-
At least 15 groups have filed applications to buy the Ottawa Senators, NHL commissioner says
NHL Commissioner Gary Bettman says more than a dozen groups have filed applications to buy the Ottawa Senators, with a preliminary cut of the potential bidders expected later this month when the initial bids are submitted.
-
Defence minister says Canada supports U.S. downing of Chinese balloon
The federal defence Minister says Canada 'unequivocally supports' the United States government's decision to shoot down a high-altitude surveillance balloon that was suspected of spying for China, noting the balloon violated Canadian airspace.
-
NEW THIS MORNING
NEW THIS MORNING | Things you can do in Ottawa for free this winter
CTVNewsOttawa.ca looks at nine things you can do for free in Ottawa this winter.
Saskatoon
-
'100 per cent Filipino products': Saskatoon Filipino community hosts first trade show for a good cause
The Studio at Midtown Mall was host to the first edition of the Proudly Pinoy Filipino Trade Show this weekend.
-
Sask. mine recruiting hundreds of workers
BHP is moving forward with its plans to build the world's largest potash mine.
-
Saskatoon police chief takes part in 'polar plunge'
Saskatoon’s police chief, Troy Cooper, participated in a polar plunge as a fundraiser for Special Olympics Saskatchewan.