Montreal airport to 'likely' cancel flights, destinations amid summertime staffing shortage
Montreal airport to 'likely' cancel flights, destinations amid summertime staffing shortage
Travellers flying out of the Montreal airport might be in for a shock this summer as airlines will likely need to cancel some flights — or destinations altogether.
"We're getting very close to that. We're having discussions, and it's likely the frequencies — the number of flights we'll have on a given destination — or destinations themselves," said Philippe Rainville, president and CEO of the Montreal-Trudeau Airport, on Wednesday.
The disruptions are due to a staffing shortage, meaning there aren't enough workers to load and unload planes. Rainville said this kind of service reduction has not happened in recent memory.
"It's very sensitive, obviously. We have people that have booked vacations, so the airlines will have to be extremely careful in how they manage that," he said.
At least one Canadian airline is already heeding the call to cut back. Air Canada said in a statement that it will start slashing flight schedules throughout July and August, even though the airline said it tried to anticipate the surge by "careful planning" and "the largest and fastest scale of hiring in our history."
In a statement Wednesday, Air Canada CEO Michael Rousseau said the national flag carrier is struggling to keep up with the "unprecedented and unforeseen strains on all aspects of the global aviation system."
Rousseau said it "will result in additional flight cancellations."
"But doing this in advance allows affected customers to take time to make other arrangements in an orderly manner, rather than have their travel disrupted shortly before or during their journey, with few alternatives available."
It couldn't have come at a worse time for those hoping to travel again after two years of a pandemic. Airports across the country, including Montreal, are facing long lineups, lost luggage, and little patience from travellers.
Recent data shows 51 per cent of all flights in and out of Canada's major airports were cancelled or delayed between June 22 and 27. The data from DataWazo, a data strategy agency based in Fredericton, N.B., stated the worst-hit airport was Toronto, with 11 per cent of flights during that same period being cancelled and 52 per cent of flights being delayed.
Jacques Bernier looks for his bicycle among a pile of unclaimed baggage at Pierre Elliott Trudeau airport, in Montreal, Wednesday, June 29, 2022. THE CANADIAN PRESS/Ryan Remiorz
'I HAVE NO IDEA WHAT HAPPENED TO THE BAGS'
CTV saw firsthand the frustration some are dealing with in Montreal, the country's fourth-busiest airport.
"I spent almost two hours in the baggage lineup downstairs so we could go to a hotel, only to find out the bags hadn't even been put on the plane," said one traveller on Wednesday.
"I have no idea what happened to the bags," said another amid the chaos in the airport.
Rainville said some flights filled with passengers are coming in with no luggage, only for suitcases and baggage to arrive the next day. Then, it all has to be re-dispatched.
While the waits are long at the airport, travellers say information from staff is also in short supply.
"Nobody was saying anything, nobody said, 'Hey, come stand in this line. We're going to get you through.' It was like nobody worked here," said one passenger.
Stranded at Montreal airport. Don’t assume your luggage is booked through to your final destination. It’s not. Bags just offloaded canceled flights are abandoned. @AirCanada wow! New low pic.twitter.com/pjH9rzf12C
The federal government said it has hired more border agents to try to ease the bottleneck in the most affected Canadian airports.
"We're seeing the surge in demand [for travel] outpacing the ability of airlines and airports to enhance the resources they need to accommodate that surge," said federal Transport Minister Omar Alghabra.
Air passenger rights advocate Gabor Lukacs says airlines should have better anticipated the surge after COVID-19 travel restrictions were lifted.
"They have sold way more tickets to way more passengers than the system was able to support and handle at this point and this was predictable," he said.
The shortage of workers appears to be across the board. Documents presented to Parliament and reviewed by CTV National News show that the number of employees working at airports for the Canada Border Services Agency (CBSA) and the Canadian Air Transport Security Authority (CATSA) has not yet caught up with pre-pandemic levels.
Canada's year-over-year inflation rate slowed to 7.6 per cent in July, with the deceleration largely driven by a decline in gas prices. The inflation rate hit a nearly 40-year-high of 8.1 per cent in June, but economists were widely expecting inflation to have since slowed.
The next time the Bank of Canada raises interest rates on the scheduled date of September 7, 2022, it could potentially trigger a recession. Although there may be a chance that we don’t enter into a recession and the BoC is still hoping for a soft landing, it’s best to be prepared. Contributor Christopher Liew explains how.
Explosions and fires ripped through an ammunition depot in Russia-annexed Crimea on Tuesday in the second suspected Ukrainian attack on the peninsula in just over a week, forcing the evacuation of more than 3,000 people.
One-quarter of front line employees surveyed at Canada's border agency said they had directly witnessed a colleague discriminate against a traveller in the previous two years.
Minister of Families, Children and Social Development of Canada Karina Gould is discouraging people from making fake travel plans just to skip the line of those waiting for passports.
As heat waves become more common and extreme due to the effects of climate change, the data centres that provide the backbone for the online services the public relies on are at risk of overheating.
Two of the people behind an accusation of political interference in the investigation of the April 2020 mass shooting in Nova Scotia will be before a House of Commons committee Tuesday.
Some energy experts warn a deal to sell Canadian hydrogen to Germany will serve as only a small, far-off and expensive part of the solution to Europe's energy crisis.
While many Canadians don’t support moving away from the metric system of measurement, many continue to use imperial measurements in their daily lives, according to a recent online poll.
Toronto Pearson International Airport has shown signs of improvements in recent weeks, but a traveller and aviation expert says he was disheartened to see 'mountains' of bags and triple stacked security lines at the airport over the weekend.
The Ontario government says forest fires have dwindled dramatically this year compared with last year, when fires tore through a record amount of land in the province.
The Saint John Police Force says skeletal remains found in a remote area of the city’s east end Friday belong to 32-year-old Kyle Richard Leblanc, who was reported missing in December of 2020.
Two of the people behind an accusation of political interference in the investigation of the April 2020 mass shooting in Nova Scotia will be before a House of Commons committee Tuesday.
At about noon, Colchester County District RCMP responded to a report of a man exposing himself after approaching two children on a trail behind an elementary school on Salmon River Road.
Canada's year-over-year inflation rate slowed to 7.6 per cent in July, with the deceleration largely driven by a decline in gas prices. The inflation rate hit a nearly 40-year-high of 8.1 per cent in June, but economists were widely expecting inflation to have since slowed.
Canada's year-over-year inflation rate slowed to 7.6 per cent in July, with the deceleration largely driven by a decline in gas prices. The inflation rate hit a nearly 40-year-high of 8.1 per cent in June, but economists were widely expecting inflation to have since slowed.
The next time the Bank of Canada raises interest rates on the scheduled date of September 7, 2022, it could potentially trigger a recession. Although there may be a chance that we don’t enter into a recession and the BoC is still hoping for a soft landing, it’s best to be prepared. Contributor Christopher Liew explains how.
Canada's year-over-year inflation rate slowed to 7.6 per cent in July, with the deceleration largely driven by a decline in gas prices. The inflation rate hit a nearly 40-year-high of 8.1 per cent in June, but economists were widely expecting inflation to have since slowed.
A Vancouver couple was in awe and a bit scared during an hours-long encounter with a whale on B.C.'s Central Coast, much of which they captured on video.
Canada's year-over-year inflation rate slowed to 7.6 per cent in July, with the deceleration largely driven by a decline in gas prices. The inflation rate hit a nearly 40-year-high of 8.1 per cent in June, but economists were widely expecting inflation to have since slowed.
One-quarter of front line employees surveyed at Canada's border agency said they had directly witnessed a colleague discriminate against a traveller in the previous two years.
Canada's year-over-year inflation rate slowed to 7.6 per cent in July, with the deceleration largely driven by a decline in gas prices. The inflation rate hit a nearly 40-year-high of 8.1 per cent in June, but economists were widely expecting inflation to have since slowed.
Canada's year-over-year inflation rate slowed to 7.6 per cent in July, with the deceleration largely driven by a decline in gas prices. The inflation rate hit a nearly 40-year-high of 8.1 per cent in June, but economists were widely expecting inflation to have since slowed.
A Regina-born actor will be making her superhero debut in the Marvel Cinematic Universe (MCU) this week, playing the lead role in "She Hulk: Attorney at Law"
Canada's year-over-year inflation rate slowed to 7.6 per cent in July, with the deceleration largely driven by a decline in gas prices. The inflation rate hit a nearly 40-year-high of 8.1 per cent in June, but economists were widely expecting inflation to have since slowed.
An Ottawa family has adopted two beagles that were among thousands freed from a facility in Virginia that was breeding them so they could be sold for drug experiments.
A proposed correctional facility in Kemptville, Ont. has some residents concerned about how it might change the look of their small town and they are taking steps to prevent it from happening.
Jacques Bernier looks for his bicycle among a pile of unclaimed baggage at Pierre Elliott Trudeau airport, in Montreal, Wednesday, June 29, 2022. THE CANADIAN PRESS/Ryan Remiorz
