Hours after saying a shortage of conductors would cause the cancellation of seven commuter train departures, the Réseau de transport métropolitain (RTM) – formerly known as AMT – announced service would return to normal on Tuesday.
Lignes MA et DM: retour au service régulier dès demain. Les annulations de train prévues pour le 4-5 juillet ont été évitées.
— RTM (@rtm_information) July 3, 2017
On Monday, the shortage caused the cancellation of three morning trains from Deux Montagnes and two others from Mascouche.
More cancellations were set to take place on Tuesday and Wednesday, a situation which was avoided after two certified conductors were found.
Initially, RTM officials said the cancellations were due to ‘operational constraints,' caused by a shortage of conductors, a situation that was partly due to several conductors being on vacation.
The initial announcement was made on the RTM website and by social media on Sunday afternoon, just a day after Bombardier Transport took control of operations at the transit authority. Among the company's new responsibilities was providing train conductors.
An RTM spokesperson said Bombardier only realized it was short staffed after the hiring process was complete.
"A shortage of our train service provider's service is forcing us to cancel some trains," the RTM said in a tweet.
In a statement released on Monday afternoon, the RTM said two certified employees were located, allowing the resumption of normal services.
